Intake with context
Details, urgency, access, photos, and unit context.
Maintenance operations
From request to resolution, without the chase.
Connect staff, tenants, and vendors in one accountable workflow.
One accountable lifecycle
Capture the issue.
Coordinate the response.
Close the loop.
Triage and ownership
Priority, ownership, scheduling, assignment, and status.
Field coordination
Vendor updates with staff control and tenant visibility.
Resolution and history
Completion evidence, communication, and a defensible record.